Shipping policy

Shipping Information

We charge a standard $10 fee to ship anywhere in Australia. Any orders over $500 will be delivered freight free.

Estimated delivery times are

Metro Sydney/Melbourne/Brisbane/Southeast QLD 2-3 Days

Adelaide, Regional Country VIC/NSW 5-7 Days

Perth, Tasmania, North QLD, Remote 7-10 days

All orders received before 11.00am will be shipped the same day. Orders received after 11.00am will be dispatched same day or the following day

Please note that our shipping guidelines are based on the estimated time of arrival from the dispatch date, not the date your order is placed.

Please be advised that our delivery time guidelines are based on business days, which only includes Monday - Friday and excludes public holidays.

If you place your order over a weekend or on a public holiday it will be processed and sent out over the following business days (Monday – Fridays).

Please note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods

 

Delivering to a business address?

Please enter the Company Name. This will help our delivery partners sort your parcel correctly, as they may deliver over the weekend.

Please be sure to check your mail room or reception if your order has been marked delivered and not received, there might also be a safe drop image attached to your tracking, indicating the location of your delivered parcel. If you have checked these areas and have not received your parcel, please contact our Customer Experience team at orders@wholesalehandsanitiser.com.au